Terms and Conditions

GoldenHaven – Where Excellence Meets Tradition

Welcome to GoldenHaven! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using the GoldenHaven website, you agree to these Terms and Conditions. If you do not agree with any part of the terms, you must discontinue use of the site. GoldenHaven reserves the right to modify or update these terms at any time, and such changes will be posted on this page. Please check this page regularly for updates.

2. Use of the Website

You agree to use this website for lawful purposes only. You must not use the website in any way that could damage, disable, or impair the website or interfere with any other user’s enjoyment of the site. All content on this website, including text, images, logos, and software, is owned by GoldenHaven or its licensors and is protected by copyright and intellectual property laws.

3. Products and Services

GoldenHaven offers a range of gold and jewellery products for sale. All product descriptions, prices, and availability are subject to change without notice. While we make every effort to accurately represent our products, the actual color, texture, and appearance may vary slightly due to differences in monitors, lighting, and other factors. GoldenHaven reserves the right to refuse or cancel orders at its sole discretion.

4. Pricing and Payment

All prices are listed in INR (Indian Rupees) and are exclusive of taxes unless otherwise stated. You agree to pay for all products ordered through your account, including applicable shipping charges and taxes. Payments for products are processed securely through a third-party payment gateway. GoldenHaven will not be liable for any delays or errors in payment processing.

5. Shipping and Delivery

GoldenHaven strives to process and ship orders promptly. Shipping times may vary based on your location, product availability, and any unforeseen circumstances. Delivery times are estimates and may be affected by external factors such as courier delays or customs processing. GoldenHaven is not responsible for any delays or damages during shipping.

6. Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you can request a return or exchange within 30 days of receiving your order. Items must be in their original condition, with tags and packaging intact. Refunds will be processed after the item is returned and inspected. Some items may be non-returnable for hygienic or safety reasons.

7. Account Responsibility

If you create an account with GoldenHaven, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately if you suspect any unauthorized use of your account or any security breach. GoldenHaven is not liable for any loss or damage arising from your failure to protect your account details.

8. Limitation of Liability

GoldenHaven will not be liable for any indirect, incidental, special, or consequential damages resulting from the use of this website or the purchase of products, even if we were advised of the possibility of such damages. Our liability to you for any claim related to the use of this website is limited to the amount you paid for the product in question.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes related to these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Changes to the Terms

GoldenHaven reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the revised terms will be posted on this page with the updated date. By continuing to use the website, you agree to the updated terms. We encourage you to review these terms periodically to stay informed about our policies.