Privacy Policy
GoldenHaven – Your trust, our treasure.
At GoldenHaven, we take privacy seriously. We respect your personal data and strive to handle it with care, clarity, and confidentiality.
1. What We Collect
We collect basic information like your name, email, contact details, and order history. We may also use cookies to improve your browsing experience. Additionally, we gather device information, IP address, browser type, and preferences to personalize content, analyze traffic, and enhance site performance. This data helps us understand user behavior, prevent fraud, and improve our products and services. All information is collected with transparency and handled with the utmost confidentiality to ensure a secure and satisfying shopping experience tailored to your needs.
2. How We Use It
Your information helps us fulfill orders efficiently, process payments securely, and provide timely customer support. We use your contact details to send you order confirmations, delivery updates, and important service-related notifications. If you opt in, we may also send marketing emails about new jewellery collections, limited-time offers, or exclusive promotions tailored to your preferences. Additionally, we analyze browsing behavior and past purchases to personalize your experience and recommend products you may like. Information collected through cookies and device data allows us to improve website functionality, address technical issues, and ensure a smooth user experience
3. Keeping Your Data Safe
At GoldenHaven, safeguarding your personal data is a top priority. We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption to protect data transmission, and utilize secure, PCI-compliant payment gateways to ensure that your financial information is handled safely. Our servers are protected by firewalls and monitored regularly for vulnerabilities or unauthorized access. Internally, we restrict access to your personal data to only those employees or partners who require it to fulfill orders or provide support. We conduct regular security audits, software updates, and train our
4. Cookies & Tracking
GoldenHaven uses cookies and similar tracking technologies to enhance your browsing experience and better understand how you interact with our website. Cookies allow us to remember your preferences, keep items in your cart, and tailor content and promotions based on your interests. They also help us analyze traffic patterns, measure site performance, and identify areas for improvement. Some cookies are essential for the website to function correctly, while others are optional and used for analytics or marketing purposes. We may also use third-party tools that set cookies
5. No Selling of Information
At GoldenHaven, we value your trust and are committed to protecting your privacy. We do not, under any circumstances, sell, trade, or rent your personal information to third parties for marketing or commercial gain. The data you provide is used strictly to fulfill your orders, process secure payments, and deliver a seamless
6. Your Rights
At GoldenHaven, we respect your rights regarding your personal information. You have the right to access, review, update, correct, or delete the data we hold about you at any time. If you wish to exercise any of these rights, simply contact us at support@goldenhaven.world, and we will respond promptly. You also have the right to withdraw your consent for marketing communications or specific data processing activities. Additionally, you may request a copy of your stored data or ask us to restrict how we use it. If you believe your data has been mishandled, you have the right to lodge a complaint with a data protection authority. We are committed to maintaining transparency, accountability, and compliance with applicable data protection laws to ensure your privacy and trust are fully respected.
7. Policy Updates
GoldenHaven reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. When we make significant changes, we will notify you either through prominent notices on our website or via email if appropriate. We encourage you to review this page periodically to stay informed about how we protect your personal data. The updated policy becomes effective as soon as it is posted on our website, and continued use of our services after any changes signifies your acceptance of the updated terms. The “Last Updated” date at the bottom of this page will always indicate the most recent revision. If you have questions about the changes, feel free to contact us at support@goldenhaven.world.
8. Contact Us
Questions or concerns? We're happy to help:
📧 Email: hello@goldenhaven.world
📞 Phone: +91-9307716739
